You go it alone, but you don’t have to. You have access to resources you may not be aware of; these resources can help you keep your business organized and ensure consistency in your customers’ experience with your brand.
- You are working hard and on the verge of burnout. Find ways to delegate by hiring an Administrative Consultant.
- You’re spending too much time on repetitive tasks. An administrative professional can automate your processes and procedures.
- You are regularly losing track of incoming, high-quality leads. Use a CRM (Customer Relationship Management) tool to track and follow up with leads. One of my favorite and free tools is Google Streak. Learn more about how to set up Google Streak.
- You don’t have clear processes and protocols because they’re all in your head; this leads clients and prospective clients to distrust your brand because they never know what to expect. Adding a professional administrative consultant can help you create consistent policies, processes and procedures. Best of all, these standard operating procedures can ensure your entire staff is crystal clear on what to do when.
All of these struggles have something in common: They are the result of a mistaken notion – that a small business owner has to do it all by him or herself. By starting your own business, you’ve already proven that you are resilient. Resilience gives you the flexibility to abandon what doesn’t work for solutions that do.
If you are ready to outsource your administrative and operational needs or are looking to build a more resilient business through coaching, email us.